Bellelily Reviews
Based on 40 customer reviews and online research, bellelily.com has a consumer rating of 3.4 out of 5 stars, indicating that most customers are generally satisfied with Bellelily.
5 Stars(15)
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4 Stars(8)
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3 Stars(5)
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2 Stars(0)
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1 Star(12)
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How would you rate Bellelily?
Top Reviews
I made an order for 68 off the $1.99 clearance hats. The website showed they were in stock. Bellelily emailed me to tell me they only have 7 in stocks and that I need to pick other merchandise to get the amount of money I paid. I emailed them and told them to just sent what they have and refund the rest. They emailed me back telling me to pick other merchandise. Um, no. If I am not getting what I paid for, then I should get a refund. So now I have to dispute the charges. Don't waste your time.
Emailed me telling me if I deleted my bad review I'd get 50% of my refund? When I refused they offered a full refund but only if I deleted my bad review but I won't be deleting my bad review as the company is a scam AVOID.
Customer Reviews (40)
I recommend this dress as one of the best and lovely fitted. I really love it. The material is a little flimsy, but it hugs my curves perfectly. Its exactly amazing clothes.
I have ordered some fashionable dresses for my daughter. My daughter became very elated at the very first sight of them. They were so nice in design and stylish. The dresses were just like my order.
Delivery was quick and efficient once everything was in place. Customer service was excellent. I will certainly use this site again and I have recommended them highly.
This dress is beautiful in mint green... Get u one. I will send you're a picture for how I look when I wear the dress I bought from bellelily. Can‘t wait to try them on.
I loved this dress. I was worried about it and usually wear an extra small but it fits like a glove and stops right at the top of my ankles. The fabric is a little thin but it's fine for me
I love this dress. It just arrived today and I love it! This dress is so much fun but without a doubt needs a petticoat and an interlocking waist belt to make it work. The dress alone would not pull off the dress retro look. The size was accurate and I am really pleased with my purchase
The fit was good as noted in subject line. Was not happy when the coloring of the flowers washed out when laundered. Most likely will use it now as a swim suit cover up. I did wear it for an informal wedding that took place in a park. It was comfortable for me
Hey, I just got my angel tank top today, they were great. Thanks a lot. Will be back for more. Thanks Bellelily.
Hi Bellelily, I just got my package earlier. I tried the pink pleated skirt that I bought and it was just the perfect fit. I love the accuracy of your sizing chart. I will be back for more.
Ordered two suncatchers, pictured here: https://www.bellelily.com/Hummingbird-Stained-Window-Hangings-g-72192-470318
These images were actually ripped off from the original artist on Etsy as you can see here: https://www.etsy.com/listing/960883154/birds-stained-glass-window-hangings?ref=hp_rf-3&pro=1&frs=1
Upon receiving my items they were both broken. They were simply plastic cutouts with a cheap low-resolution sticker stuck on the plastic. They were snapped in half but held together with the sticker.
Emailed customer support for a refund. They requested pictures and upon receiving the, here is the message they sent:
"Could you please fix it at your local place? For the inconvenience, we can refund 20% as compensation of the item for you."
I told them no and requesting my money be refunded. They agreed to do so, but we'll see.
The orange shirt that says life's better with my boys is comfy.
For a positive review I am offered a refund.
I ordered a bunch of items, half of which were to big. Upon trying to return the items, I was told to send pictures of me wearing them to trouble shoot, even though I just wanted to return them. When I refused to do that, since it’s not in the return policy, it began a long process with costumer service. Even though it took 11 emails (!!!!) to finally solve the issue, I thank the customer service team for being so persistent and helping me resolve the issue! Shipping to China would have been over half the cost of my returns, so I am grateful they offered me a partial refund.
Bellelily Questions & Answers
Posted on 04/28/2020
DO NOT ORDER FROM THIS COMPANY! Bellelily will pretend they shipped your item, but it will never arrive, and the tracking will show no receipt by the carrier and no progress. You are better off flushing your money down the toilet so at least you'd have some closure.
Posted on 11/20/2020
No refunds ever. Shipping who the hell knows. It said 5-10 days but then blamed Covid for longer.
Posted on 04/28/2020
DO NOT ORDER FROM THIS COMPANY! Bellelily will pretend they shipped your item, but it will never arrive, and the tracking will show no receipt by the carrier and no progress. You are better off flushing your money down the toilet so at least you'd have some closure.
Posted on 12/25/2019
DO NOT ORDER FROM THIS SITE! It's SCAM! They scammed me and I'm out of120.00 they refuse to give me a refund none of the clothing I've bought could ever be worn HORRIBLE QUALITY!
Posted on 07/10/2019
I agree with Kelly. I paid for expedited shipping that way I would get in 3-5 business days. It showed up a month later after I had to fight with customer service about it.
Posted on 04/28/2020
DO NOT ORDER FROM THIS COMPANY! Bellelily will pretend they shipped your item, but it will never arrive, and the tracking will show no receipt by the carrier and no progress. You are better off flushing your money down the toilet so at least you'd have some closure.
Posted on 04/29/2020
DO NOT ORDER FROM THIS COMPANY! Bellelily will pretend they shipped your item, but it will never arrive, and the tracking will show no receipt by the carrier and no progress. You are better off flushing your money down the toilet so at least you'd have some closure.
Posted on 03/17/2019
The orders take too lobg to come over a month or more.